Domain
Registration FAQ's
(Frequently
Asked Questions)
Q:
Can I register a domain with you and use it
with my existing ISP or web hosting
provider?
A: Yes,
you have the option of using our free web
and email forwarding with domains registered
with us, or you can use the domain with your
existing ISP or web hosting provider.
To do this, you must obtain the DNS
Nameserver Addresses and supply
these when you register your domain. We make
no extra charges to set your domain up on
another ISP or Provider's servers, but they
may charge you for using your domain with
them.
Q:
I notice that you are in the UK. Do I have
to be a UK resident to register a domain
with you?
A: You
don't have to be a UK resident to register
domains with us, and we welcome domains
orders from any country. However, we only
currently register the domains shown on our
website and cannot register country specific
suffixes (i.e. .au, .fr, .jp, etc.).
If you require a country specific domain
other than .uk, please contact a local ISP
or Provider for this type of registration.
Q:
I already have a domain. Can I transfer it
to your servers for use with your free web
and email forwarding?
A: Yes.
Please contact
us for details.
Q:
I would like to order a domain now but I
won't be using it yet. Can you hold my
domain without setting up email and web
forwarding?
A: Yes,
we can create a holding page for your domain
and we can hold your domain for you for as
long as you wish at no extra charge.
Q:
What are the differences between framed
forwarding, non-framed
forwarding, a domain
holding page, and which one
should I have?
A: When
you register a domain with us, we can set-up
your domain on our servers with any of the
three options above, free of charge. This
will allow you to use your domain if you
don't already have an ISP or web hosting
provider to use your domain with.
These
are the main differences:
Framed
Forwarding: Your domain name will
be set-up so that when you or someone else
enters your domain name in a web browser, it
will display your domain name in the
browser's URL or Address bar and load in
your existing website (i.e.
www.myfreespace.myisp.com) within a hidden
frame. Your domain will remain visible as
the web address even if a link on your
website takes you to a different web address
or website. This can be annoying for many
people as it will prevent the real web
address from appearing in the browser's URL
or Address bar when viewing a different
website or URL within your own website.
Non-Framed
Forwarding: This will allow you
or anyone else to enter your domain name
into a web browser and the browser will
automatically forward and switch to your
existing website (i.e.
www.myfreespace.myisp.com). Your domain name
will not appear in the browser's URL or
Address bar, but display your existing
website address instead. This will allow you
to give out your domain web address, but
allow the browser to load pages and fully
display web addresses without being locked
into a restrictive frame page.
Domain
Holding Page: When your domain
name is entered into a web browser it will
load up a single web 'holding' page
informing the visitor that your domain has
been registered. The web holding pages do
not forward onto another web address, but
merely inform visitors that your domain has
been registered. Your domain will be
displayed in the browser's URL or Address
bar. This option is useful if you register a
domain but are not yet ready to use your
domain for a website.
Q:
Do you offer a web hosting service for use
with my domain?
A: This
is an optional service. Please go to our web
hosting page for details.
Q:
Can I use my domain with my existing email
addresses and accounts and how does this
work?
A: Yes,
we offer free email forwarding with all
domains registered by us. Email forwarding
works by seamlessly 'forwarding' emails sent
to your domain directly onto any valid email
address. For instance, you register yourdomain.com
and you would like the email address admin@yourdomain.com
to forward onto your free email at user@hotmail.com,
or have email sent to fredbloggs@yourdomain.com
automatically and seamlessly forward onto user@freeisp.com.
The sender of the email won't know it's
going to your free or ISP email since it
will be sent to anyuser@yourdomain.com.
If required, you can then setup your email
software with multiple accounts and enter anyuser@yourdomain.com
as the sender's email address so that emails
and replies will show to have come from your
domain. Please refer to our support
page to setup your free email forwarding
addresses.
Q:
What characters can I have in my domain and
how short or long can my domain be?
A:
Domains can only contain letters (a-z),
numbers (0-9) and hyphens (-), but the
domain must not start or end with a hyphen,
or contain more than one hyphen joined
together, i.e. my--domain.com is not
allowed. Domains must be a minimum of 3
characters and no more than 63 characters in
total.
Please contact
us should you have any questions or
issues not addressed on our website and we
will respond promptly to your queries.
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