Domain Registration FAQ's
(Frequently
Asked Questions)
Q: Can I register a
domain with you and use it with my existing ISP or web hosting
provider?
A: Yes, you have the option of using our free web and email
forwarding with domains registered with us, or you can use the
domain with your existing ISP or web hosting provider. To do
this, you must obtain the DNS Nameserver Addresses and supply
these when you register your domain. We make no extra charges to set
your domain up on another ISP or Provider's
servers, but they may charge you for using your domain with them.
Q: I notice that you
are in the UK. Do I have to be a UK resident to register a domain
with you?
A: You don't have to be a UK resident to register domains
with us, and we welcome domains orders from any country. However, we
only currently register the domains shown on our website and cannot
register country specific suffixes (i.e. .au, .fr, .jp, etc.).
If you require a country specific domain other than .uk, please
contact a local ISP or Provider for this type of registration.
Q: I
already have a domain. Can I transfer it to your servers for use
with your free web and email forwarding?
A: Yes. Please contact us for
details.
Q: I would like to
order a domain now but I won't
be using it yet. Can you hold my domain without setting up
email and web forwarding?
A: Yes, we can create a holding page for your domain and we
can hold your domain for you for as long as you wish at no extra
charge.
Q: What are the
differences between framed forwarding, non-framed
forwarding, a domain holding page, and which one should I
have?
A: When you register a domain with us, we can set-up your
domain on our servers with any of the three options above, free of
charge. This will allow you to use your domain if you don't already
have an ISP or web hosting provider to use your domain with.
These are the main
differences:
Framed Forwarding: Your
domain name will be set-up so that when you or someone else enters
your domain name in a web browser, it will display your domain name
in the browser's URL or Address bar and load in your existing
website (i.e. www.myfreespace.myisp.com) within a hidden frame. Your
domain will remain visible as the web address even if a link on your
website takes you to a different web address or website. This can be
annoying for many people as it will prevent the real web address
from appearing in the browser's URL or Address bar when viewing a
different website or URL within your own website.
Non-Framed Forwarding: This
will allow you or anyone else to enter your domain name into a web
browser and the browser will automatically forward and switch to
your existing website (i.e. www.myfreespace.myisp.com). Your domain
name will not appear in the browser's URL or Address bar, but
display your existing website address instead. This will allow you
to give out your domain web address, but allow the browser to load
pages and fully display web addresses without being locked into a
restrictive frame page.
Domain Holding Page: When
your domain name is entered into a web browser it will load up a
single web 'holding' page informing the visitor that your domain has
been registered. The web holding pages do not forward onto another
web address, but merely inform visitors that your domain has been
registered. Your domain will be displayed in the browser's URL or
Address bar. This option is useful if you register a domain but are
not yet ready to use your domain for a website.
Q: Do you offer a web
hosting service for use with my domain?
A: Please go to our web hosting
page for details.
Q: Can I use my domain
with my existing email addresses and accounts and how does this
work?
A: Yes, we offer free email forwarding with all domains
registered by us. Email forwarding works by seamlessly 'forwarding'
emails sent to your domain directly onto any valid email address.
For instance, you register yourdomain.com and you would like
the email address admin@yourdomain.com to forward onto your
free email at user@hotmail.com, or have email sent to fredbloggs@yourdomain.com
automatically and seamlessly forward onto user@freeisp.com.
The sender of the email won't know it's going to your free or ISP
email since it will be sent to anyuser@yourdomain.com. If
required, you can then setup your email software with multiple
accounts and enter anyuser@yourdomain.com as the sender's
email address so that emails and replies will show to have come from
your domain. Please refer to our support page
to setup your free email forwarding addresses.
Q: What characters can
I have in my domain and how short or long can my domain be?
A: Domains can only contain letters (a-z), numbers (0-9) and
hyphens (-), but the domain must not start or end with a hyphen, or
contain more than one hyphen joined together, i.e. my--domain.com is
not allowed. Domains must be a minimum of 3 characters and no more
than 63 characters in total.
Please contact us should you have any
questions or issues not addressed on our website and we will respond
promptly to your queries.
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